Netflix Site Not Working


8 Ways to Fix Netflix Website Not Loading On Browsers - Saint

8 Ways to Fix Netflix Website Not Loading On Browsers – Saint

Are you trying to figure out why the Netflix website is not loading on your browser?
One of the biggest advantages of Netflix to its competition is that it’s accessible to almost every platform. From smartphones, smart TVs, and browsers, you can watch your favorite titles on the platform on nearly any device.
Besides, Netflix is available to many regions worldwide compared to other streaming services accessible only in the US.
If you’re reading this right now, you are probably trying to access Netflix on your browser, but it is not loading.
Most of the time, this issue occurs when Netflix’s servers go down or your internet connection is running slow. On the other hand, corrupted files and third-party applications on your device could also be the cause of this problem.
Whatever the case is, we are here to help you out.
Today, we will walk you through different troubleshooting methods in fixing the Netflix website if it is not loading.
1. Check Netflix Servers.
Before making any changes on your device, it is essential to check the status of Netflix’s servers first. This way, you can identify if the problem is on your device or Netflix’s end.
Visit Netflix’s status page, where they update the platform’s current status and the past issues it encountered.
If the website is not accessible, you can also use third-party sites like Downdetector, where you can check the latest updates regarding Netflix and its servers.
2. Turn Off VPN.
If you are using any VPNs on your device, turn them off before using Netflix. The platform is known to restrict users who use VPNs to access specific titles that are not available in their region.
Some VPNs can also interfere with your internet connection’s flow and make it difficult for your device to communicate with Netflix’s servers.
Disable your VPN and try to re-access Netflix’s website again.
On the other hand, you can also try other VPNs like PureVPN if you don’t want to go online without protection. Unlike other VPNs, it keeps your network connection reliable while protecting your online data.
3. Clear Browsing Cache and Cookies.
Browsers take advantage of your temporary data called caches and cookies to enhance their performance when loading websites. However, this data can accumulate over time and get corrupted without any warnings.
If this happens, your browser may struggle to load websites or cause various errors on the sites that you visit.
To fix this, clear your browsing data to eliminate any corrupted files. Check out the guide below to delete your browsing data:
First, open your browser and press the CTRL + H keys on your keyboard to access the History tab. Next, click on the Clear Browsing Data button to take you to the Settings page. After that, change the Time Range to All Time and ensure that caches and cookies are included in the process. Finally, click the Clear Data button to start the process.
After clearing your browsing data, go back to Netflix and see if you can access the website.
4. Disable Your Browser Extensions or Try Another Browser.
If you have any extensions or add-ons installed on your browser, turn them off before accessing the Netflix website. Some browser extensions are not compatible with Netflix and could interfere with how the website works.
Check out the steps below to disable your browser extensions:
On your browser, click on the Options button next to your Profile and access the Settings tab. After that, click on Extensions from the side menu to manage your browser extensions. Finally, disable all your browser extensions and restart your browser.
Once done, try to access Netflix’s website to check if the problem is solved.
You can also use other browsers if the Netflix website is still not loading on your default browser. Ideally, try using browsers with a high user count like Chrome, Firefox, and Opera, which are optimized for most websites.
5. Run Malwarebytes.
Your computer may be suffering from malware and other virus attacks, which causes other applications to malfunction. If the Netflix website is not loading, perform a full system scan using Malwarebytes to detect any viruses on your computer.
Malwarebytes automatically flags down suspicious files on your system and removes them for you without the need of lifting a single finger.
6. Restart Your Device.
Temporary bugs and glitches that occur on your computer can cause your operating system to encounter errors. If this happens, expect other applications installed on your device to malfunction.
To fix this, restart your computer to reload your operating system and eliminate any errors in the process.
For Windows users, see the steps below to restart your computer:
On your keyboard, press the Windows key to access the Start Menu. After that, click on the Power button to access the options screen. Finally, click on Restart and follow the on-screen prompts to reboot your computer.
If you are using a Mac, check out the guide below to restart it:
On your computer, click the Apple logo on the top left corner of your display. After that, click on Restart. Finally, select Restart again to reboot your Mac computer.
Once done, go back to your browser and try to re-access Netflix’s website.
7. Check and Reset Your Internet.
If the Netflix website is not loading, it could indicate that your internet connection is unstable or slow. To verify this, perform a speed test using to measure its current upload and download speed.
Restart your router if your connection is unstable to re-establish the link with your internet service provider’s servers. Unplug your router’s power cable from the outlet for about 10 seconds to turn it off. Once done, plug back in the power chord to restart your network router.
After that, run another test on your network to confirm if the restart worked. If your internet connection still runs slow, contact your service provider and ask them to fix their service.
8. Report the Problem to Netflix.
At this point, we suggest that you ask for help from the experts if the Netflix website is still not loading.
Go to Netflix’s Help Center and contact their customer support to let them know about the issue with their platform. When reporting a problem, ensure that you give all the essential details and include a screenshot of the problem if possible.
You can also check the articles on Netflix’s Help Center and see if there’s anything to help you.
This ends our guide in fixing the Netflix website if it is not loading your browser. If you have any questions, please leave a comment below, and we’ll try our best to help you out.
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Netflix isn't working | Netflix Error Codes

Netflix isn’t working | Netflix Error Codes

If Netflix isn’t working, there are a few possible causes, including:
A network connection issue
An issue with your device
An issue with your Netflix app or account
To get back to watching:
If you see an error code or message on your screen, enter the code into the search bar below to get troubleshooting steps.
If you don’t see an error code or message, describe the problem in the search bar. Example issues include seeing a black screen, or being unable to sign in.
If you still can’t watch, see if Netflix has a service outage.
Netflix Not Working? 7 Ways to Fix Netflix Issues and Problems

Netflix Not Working? 7 Ways to Fix Netflix Issues and Problems

When you get the chance to kick back and watch a movie, the last thing you want to worry about is your Netflix not working. However, it turns out there are plenty of reasons why Netflix goes wrong.
With this in mind, we’ve put together a list of the most common Netflix problems. And, crucially, included troubleshooting solutions to help you get your Netflix back up and running again.
1. Your Netflix App Keeps Crashing
It has happened to all of us at some point; one of your favorite apps suddenly starts crashing every time you try and use it. After the initial panic has worn off, there are a few steps you can take to try and rectify the problem—but a lot depends on which device you’re using.
Smartphone users should start by force-stopping the Netflix app. If it still doesn’t work, try turning your phone off and on again. And if it still doesn’t work, you will need to delete the app and reinstall it from the appropriate app store. The same methodology applies if you’re using a set-top streaming box.
If you’re using Netflix on your smart TV, you might not be able to delete the app. Instead, try to sign out of the app, clear the TV’s cache, then sign in again. Or, if you’re using the Netflix app on Windows or macOS, try disabling your antivirus software. This is because many security suites interfere with the service.
2. You’re Seeing Netflix Error 12001 on Android
Many Android users complain about seeing error code 12001 whenever they try to use the app on their device. This problem afflicts both smartphones and tablets.
Error code 12001 is caused by the presence of outdated data on your device. You need to refresh the data to get the Netflix app working again. But how do you refresh the data?
Open the Android Settings app and navigate to Settings > Apps and notifications > See all apps, then scroll down and tap on the Netflix entry. Within the Netflix sub-menu, go to Storage and cache then tap on Clear storage and Clear cache.
For other issues similar to this one, see our guide to fixing Netflix error codes.
3. You Can’t Download Netflix Content
In 2016, Netflix finally started offering users a way to download content to watch offline. This means that you can load up on TV shows and movies before a long plane journey or if you know you’re traveling to an area with poor internet coverage. Unfortunately, this feature doesn’t always work flawlessly. If you’re struggling to download content, there are a few steps you can take.
Firstly, if you’re using a jailbroken iPhone or a rooted Android device, you can stop right now. The feature will not work.
Secondly, make sure you’re running at least Android 4. 4. 2 or iOS 8, that you have the most up-to-date version of the Netflix app, and that you have enough storage on your phone.
If all else fails, try reinstalling Netflix on your phone or tablet.
4. You’re Seeing Netflix Error 1012 on iOS
Error 1012 is exclusively limited to iOS users. It points to a network connectivity issue—your Netflix app cannot reach the Netflix servers.
You can take some simple troubleshooting steps to try and fix the problem. For example, try restarting the app, restarting your device, and restarting your home network.
If none of these things work, you’ll need to reset the Netflix app from within the iOS settings menu. Go to Settings > Netflix and flick the toggle next to Reset into the On position.
Make sure you close any existing Netflix sessions by pressing the Home button twice and swiping up on the Netflix app, then relaunch Netflix. You will need to re-enter your login credentials.
5. You’re Seeing a Black Screen on Desktop
If you’re using Netflix on Windows or macOS, you might encounter a black screen whenever you try to play a video.
This issue has three primary causes:
Cookies: Try to clear your browser’s cookies. The precise instructions vary from browser to browser, but you’ll typically find the option in the Settings menu.
Silverlight: Microsoft depreciated Silverlight several years ago (though plugins are still available for some browsers). If you still have it installed on your system, it could be preventing video playback. You need to delete it.
Antivirus: Some anti-virus suites don’t play nicely with Netflix. Try temporarily disabling the security software you’re using.
If you still see a black screen, try using a different browser or disabling any plugins you’re using. You might also want to investigate how Chrome components can break Netflix.
6. There Are Too Many Users Watching Netflix
Netflix offers tiered price plans, and each of these allows more people to simultaneously use Netflix. The top plan is limited to four people.
If you see a message that reads “Your Netflix account is in use on another device. Please stop playing on other devices to continue”, this is your problem. You can terminate all existing sessions by going to Account > Settings > Sign out of all devices.
For a less drastic solution, go to Account > Settings > Recent device streaming activity to see a list of current sessions. The list will help you identify which users are online. You might be able to persuade one of them to log off.
Note that you can check how many simultaneous screens your current plan allows by going to Account > Plan Details.
7. You’re Unable to Log In to Netflix
The obvious solution here is to reset your password. And in the future, be sure to use a password manager such as LastPass, which should prevent you from incorrectly entering passwords.
However, before you hit the reset button, it’s also worth checking your email inbox. Something more sinister might be at play. The Netflix login credentials of unsuspecting users trade hands for insignificant amounts of money on the dark web. They’re often bought by people who cannot create a Netflix account from their own country.
If Netflix sees suspicious login behavior, it will block your account and email you advising you to create a new password. Remember, if you’re the victim of a Netflix hack, you need to change your password on any other app or service for which you’ve used the same credentials.
8. Your Netflix Is Not Loading
What can you do if Netflix won’t load? If you’re faced with a spinning red circle that’s stuck on a certain percentage, what’s the solution?
Here are a few tips to try:
Close the Netflix app and restart it.
Restart your device.
Log out of your Netflix account and sign back in.
Reboot your router.
Upgrade the Netflix app.
Sign out of Netflix on all of your devices.
Reinstall the Netflix app.
Use a VPN to circumvent ISP throttling.
9. Netflix Is Not Working on Your Smart TV
The Netflix app that comes built into some smart TVs is notorious for being less reliable than the desktop, mobile, and set-top box versions. Most of the time, this is due to the shortcomings of the TV’s internal hardware rather than being an issue with Netflix itself.
Samsung smart TVs are especially problematic; they run the in-house Linux-based Tizen OS rather than Roku OS or Android TV.
If Netflix is not working on your Samsung smart TV, there are a few things you can try.
Firstly, unplug the TV from the wall, wait 30 seconds, and then plug it back in again. Next, try turning off Samsung Instant On—some users have found that the feature interferes with installed apps, including Netflix.
If all else fails, try and do a factory reset from your TV’s settings menu. Unfortunately, doing so means you will lose all settings and data. So only use this as a last resort.
Is Your Netflix Account Working Again?
Based on our research, these are the most common problems people have with Netflix. Still, by following our troubleshooting tips, we hope your Netflix is now working again and you can get back to watching your favorite shows.
The Most Annoying Netflix Issues (And How to Solve Them)As good as Netflix is, it does has some annoying quirks. Learn how to solve common Netflix issues, one by one.
Read Next
About The Author
Dan Price
(1608 Articles Published)
Dan joined MakeUseOf in 2014 and has been Partnerships Director since July 2020. Reach out to him for inquires about sponsored content, affiliate agreements, promotions, and any other forms of partnership. You can also find him roaming the show floor at CES in Las Vegas every year, say hi if you’re going. Prior to his writing career, he was a Financial Consultant.
From Dan Price
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Frequently Asked Questions about netflix site not working

Why Netflix site is not opening?

If Netflix isn’t working, there are a few possible causes, including: A network connection issue. An issue with your device. An issue with your Netflix app or account.

Why is Netflix app not working?

Smartphone users should start by force-stopping the Netflix app. If it still doesn’t work, try turning your phone off and on again. And if it still doesn’t work, you will need to delete the app and reinstall it from the appropriate app store. The same methodology applies if you’re using a set-top streaming box.

How do I fix Netflix error?

Restart your home networkTurn off your device.Unplug both your modem and router and wait 30 seconds.Plug in your modem and wait until no new indicator lights are blinking on.Plug in your router and wait until no new indicator lights are blinking on.Turn on your device and try Netflix again.

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