Testing your proxy server
or knowing what to do before contacting customer support
Paid proxy servers from known service providers are hosted on powerful and stable servers to secure fault tolerance and continuous, almost uninterrupted system uptime. However, there are situations where after gaining access to a paid account, the user wants to test the proxy to make sure that the proxy service is working efficiently.
Most often, an inexperienced user finds it difficult to test a proxy. This is because not every service provider explains in detail how to do it correctly, so users end up repeating the same mistakes in 90% of cases. In this article, we’ll point out the basic mistakes and tell you how to test a proxy server by yourself before contacting customer support.
Mistake # 1: the working IP is different from the authentication IP
Working IP address is that address you want to use to work with the proxy server. This could be the IP address of your home router or that of a virtual / dedicated server. The authentication IP is that address you are required to specify in the control panel of the proxy service. Your proxy server won’t function if these two IP addresses are different. This problem is very often common among users with dynamic IP address that changes each time the router is rebooted, or those whose Internet service provider changes the IP address every 24 hours.[su_note]Important: Before you start using the server, make sure your current IP is specified in the settings[/su_note]
Mistake # 2: Attempting to test the proxy server using an online checker
Such tests are doomed to failure. The reason is the same as in the above case – the working and authentication IP addresses differ because in this case, the working IP is the address of that online checker that is not known to you and cannot be specified in the settings[su_note]Important: online checkers can only be used to check free proxy services that do not require IP-based authentication.[/su_note]
Mistake # 3: Attempting to check a proxy server using console commands ping or tracert[table id=10 /]
Sometimes this works and sometimes it doesn’t. It can be applied selectively to diagnose the server’s connectivity and remote access, but you shouldn’t have 100% trust on this method because a request may be blocked on one section of the route, for example, by your internet service provider or hosting provider.[su_note]Important: Console queries ping and tracert are unreliable for proxy testing.[/su_note]
The correct way to test a proxy server
For HTTP(S) proxy servers:
In order to – with absolute certainty – be sure that the server is functioning efficiently, the best test to carry out is the Internet browser test. For Windows users, we recommend that the test be carried out not on Internet Explorer but on third-party browsers, such as Mozilla Firefox or Google Chrome. If your proxy provider allows connection without authentication by login and password, then it is best to use this option.[table id=11 /]
For SOCKS 4/5 proxy servers:
We recommend you use the program Proxifier. The 30-day demo version will be enough for the test. Before starting the test, make sure that such apps as Skype, XAMPP and others using the same ports as Proxifier are not running on your computer.