I get this message,” The proxy server is refusing connections”
I get this message, ” The proxy…
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The proxy server is refusing connections
Firefox is configured to use a proxy server that is refusing connections.
Check the proxy settings to make sure that they are correct.
Contact your network administrator to make sure the proxy server is working.
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The proxy server is refusing connections error in Firefox or …
Download PC Repair Tool to quickly find & fix Windows errors automaticallyIf you are using Mozilla Firefox or Google Chrome browser in Windows, and receive an error message called The proxy server is refusing connections while opening a website, then this post will be able to help you. Although we have shown the instructions for Firefox, you need to carry out similar troubleshooting for problem occurs mainly when you have a wrong or dead proxy configuration, or you are using some VPN service. However, this problem can also appear when your computer is attacked by malware, which may have changes some internal proxy settings in your browserDisable proxy server for your LANDisable manual proxy setup from SettingsCheck your VPNScan PC for malwareClear cache of your browser1] Check proxy settings in your browserFirefox allows you to setup proxy in various ways. However, if you have recently made any changes and following that, the error is appearing on your screen while opening any web page, the basic solution is to check the proxy settings in Firefox that, open the browser, go to Menu and click the Options. Make sure you are in the General tab. Therefore, scroll down and click the Settings button under Network default, the Use system proxy settings option should be set. However, enable No proxy and save your change. Now check whether it solves your problem or not. In case, you want to use a proxy in Firefox; you need to choose the Manual proxy configuration and set it up your network has a proxy setting and you want to grab that, you need to opt for the Auto-detect proxy settings for this network option. 2] Disable proxy server for your LANIf your computer was recently attacked by malware or adware, there is a chance that it has changed your network settings to show custom spammy advertisements. This is a common situation when they change a setting in your so, you need to change it back. For that, search for Internet Options in the Cortana search box and open it. Following that, switch to Connections tab and click the LAN settings button. In this page, you should find an option called Use a proxy server for your LAN. If it is checked, you need to remove the tick to uncheck and save your settings. 3] Disable manual proxy setup from SettingsIn Windows 10, there is an option in the Settings panel, which you can use to setup proxy. If you are getting this error message, you should disable it temporarily and check if the problem remains or not. For that, open Windows Settings by pressing Win + I button and go to Network & Internet > your right-hand side, make sure the Automatically detect settings is enabled and Use a proxy server option is disabled under Manual proxy check if you can open websites in Firefox or not. 4] Check your VPNSometimes if you are using a VPN app, there is a chance to get this error message. In that case, you should do these:Disable the VPN temporarily and check if you can open the website or server and check if it is opening or the VPN app if nothing’s How to set up VPN in Windows 10. 5] Scan PC for malware and adwareAs mentioned before, this problem can occur due to some changes made by malware or adware. Therefore, scan your whole system for malware or adware. Use any antivirus software to scan your may want to also use AdwCleaner. This useful freeware lets you carry out the following tasks with the click of your button:Reset ProxyReset WinsockReset TCP/IPReset FirewallReset Hosts file. 6] Clear Internet Cache of browserWhen nothing’s working as expected, you should try this solution as well. To clear the cache of Firefox, open the Options > Privacy & Security. Find out Clear Data option under Cookies and Site Data. Following that, choose Cookies and Site Data as well as Cached Web Content and hit the Clear Chrome you will be able to do it via Settings > More tools > Clear browsing this loves to engage with the latest technology & gadgets. Apart from writing about all things technology, he is a Photoshop junkie and a football enthusiast.
FIX: Unable to Connect to proxy server in Windows 10
Passionate about all elements related to Windows and combined with his innate curiosity, Ivan has delved deep into understanding this operating system, with a specialization in drivers and driver troubleshooting. When he’s not tackling… Read more
Updated: Apr 2, 2020
Posted: October 2018
We all rely on the Internet to fulfil our daily tasks. That’s why is frustrating to get error messages related to the proxy server used to protect privacy any case, let’s see how to actually fix the Unable to connect to proxy server error with the solutions listed below. Resetting Internet options should be your first article is part of our detailed section that discusses Internet connection errors. Troubleshot them now and make sure you aren’t missing anything of great visit our dedicated Windows 10 errors hub for more useful articles.
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If you get the error message Unable to connect to a proxy server in your Windows 10 operating system then you will learn exactly what is the cause of this issue and also how to fix it in the shortest time possible.
The Unable to connect to the proxy server error can be caused by several reasons like installing a third-party proxy program that might malfunction or perhaps your antivirus blocks your access to the proxy server.
Unable to connect to proxy server error can prevent you from accessing the Internet, and speaking of proxy issues, users reported the following problems as well:
Cannot connect to proxy server Windows 10 – This is a relatively common problem on Windows 10, and if you experience this issue, you should be able to fix it using one of our solutions.
Can’t connect to the proxy server Microsoft Edge – This error can also appear while using Microsoft Edge. If you’re having this problem, be sure to reset your Internet settings to default and check if that helps.
Can’t connect to proxy server Windows 10 WiFi – Sometimes this error can occur if you’re trying to use a WiFi connection. If you’re having this problem, try switching to the Ethernet connection and check if that solves the issue.
Unable to connect to proxy server Chrome, RocketTab – This error can appear in Chrome and it’s often caused by RocketTab add-on. If you’re having this problem, reset Chrome to default and remove any suspicious applications and extensions.
Error proxy server connection failed – This is another common proxy error that can appear on your PC. If you encounter this issue, be sure to try some of our solutions.
Here we will see exactly how to deal with this and prevent it from happening again.
We’ve written extensively about proxy server issues before. Bookmark this page in case you need it later.
How can I fix Unable to connect to proxy server?
1. Reset Internet options
According to users, sometimes this error message can appear due to your Internet settings. This can happen if you manually change your settings, but sometimes other applications can make the changes without your knowledge.
To fix the problem, you need to reset your settings to default by doing the following:
Press Windows Key + S and enter internet options. Select Internet options from the menu.
When the Internet Properties window opens, navigate to the Advanced tab. Now click the Reset button.
Check Delete personal settings and click the Reset button.
After doing that, your Internet settings will reset to default and the problem with the proxy server should be resolved.
2. Disable proxy
If you’re getting Unable to connect to proxy server error message, you might want to try disabling your proxy. This is rather simple and you can do it by following these steps:
Open Internet Options window.
Go to the Connections tab and click the LAN Settings button.
Uncheck Use a proxy server for your LAN option and click on OK to save changes.
You can also disable proxy by doing the following:
Press Windows Key + I to open the Settings app.
When Settings app opens, go to Network & Internet section.
Select Proxy from the menu on the left. In the right pane, be sure to turn off all options.
Several users reported that this solution only works in Safe Mode, so be sure to enter Safe Mode and try this solution from there.
Once you disable proxy, the issue should be completely resolved and you’ll be able to access the Internet without any issues.
Proxy won’t turn off? Nothing to worry about! Solve the issue quickly with our guide!
3. Use a VPN
VPN is a common solution nowadays for all users that are used to a proxy connection. These services offer you a connection via thousands of different servers all around the world thus keeping your identity safe.
Changing the IP address and blocking incoming attacks, a VPN tool might become your best friend. The big plus of such a tool is that it is a third-party app and will always work.
In case you cannot connect to a proxy server, we strongly recommend CyberGhost VPN, the best VPN on the market that comes with a great price and lots of useful features like unblocking streaming, anonymous surfing, anonymous torrenting and wi-fi protection.
If you want to be sure that your digital print remains untraceable on the internet and you cannot access a proxy server – you should definitely get CyberGhost VPN.
4. Scan your PC for malware
If you’re getting Unable to connect to proxy server message, the problem might be a malware infection. Certain malware can interfere with your Internet connection or change your proxy settings without your knowledge.
To fix that, you need to scan your PC for malware. If your current antivirus can’t find anything, you might want to try using a different antivirus application.
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After scanning and removing the malware from your PC, the issue should be completely resolved.
5. Use ipconfig command
If you’re getting Unable to connect to proxy server error message, the problem might be related to your IP address. However, you can fix that problem simply by running a few commands in Command Prompt.
To do that, just follow these steps:
Start Command Prompt as administrator. To do that, just press Windows Key + X to open Win + X menu and choose Command Prompt (Admin). If Command Prompt isn’t available, you can also use PowerShell (Admin).
When Command Prompt starts, run the following commands:
After both commands are executed, close Command Prompt and check if the problem still appears.
As you can see, this is a simple solution and many users reported that this solution worked for them, so feel free to try it out.
Working in Command Prompt will be as easy as breathing after you check out this handy guide!
6. Reset Chrome settings to default
Many users reported Unable to connect to proxy server error message while using Google Chrome. However, you can easily fix that simply resetting Chrome’s settings to default.
Keep in mind that this process will disable all extensions and clear your cookies, so you’ll have to enable them manually. To reset Chrome, do the following:
Start Chrome and click the Menu button in the top right corner. Choose Settings from the menu.
When the Settings tab opens, scroll all the way down and click on Advanced.
Scroll all the way down to the Reset section and click on Reset.
A confirmation dialog will now appear. Click the Reset button to confirm.
Wait for a few moments while Chrome resets to default.
Once the reset process is finished, Chrome will use default settings and the problem should be resolved.
If the issue is resolved, it’s rather likely that you have a malicious extension installed, so you should remove it from Chrome in order to prevent this error from appearing again.
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7. Remove any suspicious applications
Sometimes Unable to connect to proxy server error message can appear if you have a malicious application installed on your PC.
Applications such as RocketTab can cause this error to appear, and if you have any unfamiliar applications installed on your PC, be sure to remove them and check if that solves the problem.
In order to fix this problem, it’s required that you completely uninstall the malicious application from your computer. This includes removing all associated files along with its registry entries.
You can remove these files manually, but it’s a lot faster and straightforward to use an uninstaller software to do that.
Tools such as IObit Uninstaller (free), Ashampoo Uninstaller and Revo Uninstaller can easily remove any application along with its associated files and registry entries.
If you have a malicious application that you need to remove, be sure to try one of these tools. All of them have a simple and friendly user interface, so you should be able to remove problematic applications without any problems.
Be sure to check out this amazing list with more uninstaller software tools you can use right now.
8. Modify your registry
Another way to fix Unable to connect to proxy server error is to modify your registry. To do that, you need to follow these steps:
Press Windows Key + R to open the Run dialog. Enter regedit and press Enter or click OK.
When Registry Editor opens, in the left pane navigate to ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings key.
In the right pane, locate ProxyEnable and ProxyServer values and delete them. To do that, simply select the value, right-click it and choose Delete. When the confirmation dialog appears, click on Yes.
After removing both these values from your registry, the issue should be resolved. If you don’t have both these values in your registry, this solution probably won’t work for you.
Keep in mind that modifying your registry can be potentially dangerous, so be extra cautious. If you experience any issues after making these changes, be sure to revert them and recreate deleted values.
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Is your internet connection working after you tried the methods above?
If it is you can go on with your everyday activities and also if you have further issues please write us below in the comments section of the page and we will see what we can do to help you further with the issue.
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Frequently Asked Questions
How to fix Unable to connect to proxy server?
How do I reset my proxy settings?
To reset your proxy settings, press the Windows key + R keyboard shortcut to launch Run. In the Command Prompt window, type netsh win reset proxy and press Enter.
Why do I keep getting a proxy server error?
There are times when the address is incorrect on Windows 10 or the antivirus interferes with web browsers. In this case, check out the best uninstaller software to use.
Frequently Asked Questions about firefox proxy server is refusing connections
How do I fix Firefox proxy server is refusing connections?
The proxy server is refusing connectionsCheck proxy settings in your browser.Disable proxy server for your LAN.Disable manual proxy setup from Settings.Check your VPN.Scan PC for malware.Clear cache of your browser.Nov 15, 2018
How do I fix unable to connect to the proxy server?
How can I fix Unable to connect to proxy server?Reset Internet options. According to users, sometimes this error message can appear due to your Internet settings. … Disable proxy. … Use a VPN. … Scan your PC for malware. … Use ipconfig command. … Reset Chrome settings to default. … Remove any suspicious applications. … Modify your registry.Apr 2, 2020
How do I force Firefox to use a proxy?
Click the “Advanced” icon at the left side of the Preferences window, click the “Network” tab at the top of the window, and then click the “Settings” button under Connection. You can select four different proxy options here. By default, Firefox is set to “Use system proxy settings”.Feb 13, 2017